Releasing a License Activation

Process Overview

Each Monkey Tools license purchase comes with 3 activations with the philosophy that we want you to be able to install it at work, at home and on your laptop. But what happens when you then move to a new computer?

The purpose of this article is to help you release old activations so that you can move your Monkey Tools activation from an old computer to a new one.

The general process is:

  • Recover your license activation key
  • Determine which computers to deactivate
  • Release the license activations from those computers
  • Re-activate your license on the new machine

License Deactivation and Reactivation Steps

Step 1: Recover Your License Activation Key

Accessing the Self-Help portal

To get started with the process you will need your license activation key.  The easiest way to get this this key is:

  • Install Monkey Tools (if you haven’t already)
  • Open Excel
  • Go to Monkey Tools -> Options Monkey
  • Click the Manage Activations button
This will re-route you to our Monkey Tools Self-Help portal.

Accessing the Self-Help Portal

Once you have reached the self-help portal
  • Click Email License Keys
  • Complete the CAPTCHA
  • Enter the email address associated with your subscription and click OK
  • Check your inbox for your email

Check Your Email

You should receive an email which contains your relevant license information. Be sure to copy the appropriate activation code for the next step.

Step 2: Determine Which Computers are Currently Using Your Key

Accessing Current Activations

The next step is to:

Reviewing Current Activations

This page allows you to review all the current activations associated with your license key.

Take note the names of the computer(s) you wish to deactivate for the next step of the process.

Reviewing the current license activations

Step 3: Deactivate the Unneeded Computer(s)

Accessing the Deactivation Wizard

To deactivate your licenses you will need to

Deactivating a Computer

Once at the page you will need to do the following for each computer you wish to deactivate:

  1. Enter your License Activation Key
  2. Enter the Computer Name
  3. Click Deactivate
Upon completion you will get a confirmation and the count of applied activations will be decreased by one, freeing it up for reactivation on a different computer.
Deactivating a license requires entering the license key, computer name and clicking Deactivate

Step 4: Activate Your License on Your New Computer

At this point, you’re all set to reactivate your license via the Monkey Tools Options Monkey!

The full steps to activate your license are this are outlined at our Activating Your License knowledge base page.

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